Your tracking number is in the shipping confirmation email we send as soon as your order is on its way, usually the day after you order. Tap the tracking link in that email to see where your package is.
Check your spam or promotions folder for an email from Solvara. Still nothing? Reach out on our Contact page with your order number and the email you used at checkout, and we’ll resend it within 24 hours.
Give it 48 hours, since carriers sometimes scan packages early. After that, contact us and we’ll make it right with a replacement or a refund.